The UPS Store in 4 Weems Lane

Customer Reviews about The UPS Store:

• ★ ☆ ☆ ☆ ☆
  It's really horrible customer service, one of the Clark her name is Sara Pacheco the way to threat customers like her own slave. I am so dis appointed with her, she don't even know how to write. To be honest she is suppose to be janitor instead of Clark.
  By naod mekuria, August 08, 2017
• ★ ★ ★ ★ ★
  I carefully packaged and sent via UPS a box with dishes and clothes for my son who lives in Colorado. Along the way the box must have fallen or mishandled. During my visit with him I opened the box and took photos, of the broken dishes. Upon returning, I went to the store in Winchester and talked to them about what had happened. I received an email from Leighanne and she took care of everything and there was no hassle. I trully appreciated the great customer care. I now can replace all the broken dishes! Thank you!
  By Mercia de Melo, May 31, 2017
• ★ ☆ ☆ ☆ ☆
  Terrible experience with this store, the store manager, and the owner. My unsealed package was accepted for transportation - contents known to store employee - and I added insurance in the amount of $500. My package was destroyed on transit and, several weeks later after I did all the sleuthing, I was told the contents could not be shipped out of Virginia via UPS. The store manager called me a liar - but no one asked me what was in the wine carton (duh!) - I wish that had been made known to me prior to my losing out on my $500 shipment home. I could go on and on but I won't. My recommendation is to avoid this location at all costs. I have given the store several opportunities to correct this wrong but this falls upon deaf ears. Shame, shame, shame.
  By Ronald W Beales, February 18, 2017
• ★ ☆ ☆ ☆ ☆
  Place is a joke. Dirty, dark and the staff is not trust worthy or even polite. I would recommend not ever going to this place and I wouldn't send my worst enemy here. I am way more willing to drive to fed ex or even across town to USPS. Buyer beware
  By Thomas Pryor, February 03, 2017

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About The UPS Store in Winchester