BB&T Bank in 2500 Valley Avenue

Customer Reviews about BB&T Bank:

• ★ ★ ★ ★ ☆
  We've banked here for over 20 years and found them helpful, responsive, courteous and professional. Whenever we have had an issue or concern, they have handled it well.
  By John Morrison, September 01, 2017
• ★ ☆ ☆ ☆ ☆
  Absolutely horrible! I opened an account because they offered a bonus. I thought that if they are better than my old bank, I will switch over to them completely. I called in a couple times and received terrible customer service. I was charged a maintenance fee which is waived when I fulfill certain requirements, which I did. So I had to call when they charged me the fee, only for them to realize that they are idiots and nobody had an idea why I was charged, but at least they refunded the money. When I initially opened my account it said that I can't close it within 90 days or I'll have to pay a $25 fee. So I waited those 90 days, which at the beginning of the month apparently changed to 180 days. The lady that I dealt with was extremely arrogant and rude. I refuse to pay the fee to close an account that is absolutely terrible so the account will be closed the day my 180 days are up!! Do NOT do your banking with BB&T. Especially not on Valley Ave!!
  By Matthew Callis, February 20, 2017
• ★ ★ ★ ★ ★
  Tellers at this branch are extremely pleasant and knowledgeable. Go above and beyond their job descriptions to assist with banking problem. Recommend highly to family and friends!
  By Teresa Needham, January 16, 2017
• ★ ★ ★ ★ ★
  This is the one BB&T I can count on to be open on Saturday. I always come in right before they close (sorry), but they're always so kind and patient.
  By Nick Stasiak, October 25, 2016

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About BB&T Bank in Winchester